Site Updates

Sometimes people cancel their account and then want to reactivate it later. Until now, that had been a difficult process. But in the continuing effort to improve the Tagged experience for  our users, now you can reactivate your account on your own! Just follow the simple steps on the reactivation page and check your email. It’s just that  simple

Update: We are back up and running Thanks for your patience and great comments!

Hey Folks, we are experiencing a temporary site outage. Our team is working to resolve the issue and restore service as quickly as possible. Thanks as always for your patience and understanding

UPDATE: The site is back up

Hey Folks, 

We are experiencing an unscheduled site outage. Our team is working to restore service as quickly as possible. We appreciate your patience

Damon

Hey Pets Players,

We are pleased to introduce you to the updated “Pets Rankings".  Based on your feedback, a small requirement must now be met in order to appear as a ranked player. This change will help create a "level playing field" by eliminating much of the benefit that had been derived by the creation of fake accounts and other tactics used to artificially inflate assets and values.

5:51pm Hey Folks, we have restored service for almost everyone and are still addressing a few issues around Luv. We really appreciate your patience as our team contines to work towards getting everything fully restored for all users

4:42pm We have restored service for the majority of users and expect to have the site up for the rest of folks in about one hour. 

Thanks!

Since the last update to the Tagged iPhone app, we have listened to your observations and suggestions and updated the app to v7.0.1.

As many of you know, we are currently experiencing an issue that is affecting the Value, Cash, and Assets of many players. Our Engineers are currently investigating the cause and working to resolve the problem.  Please follow our community topic for updates!

The site will be unavailable to some users between 11:00PM to 11:30PM (PT) tonight for planned maintenance. Although not expected, some users may experience various performance issues and problems with features not working correctly during this maintenance. Thanks in advance for your understanding and continued support.

We're striving to give users a good heads-up before any maintenance.

Tonight the site will unavailable between 11PM to 1130PM (PDT) for planned maintenance.

Thanks for your understanding and continued support. 

Our maintenance is complete and we've got lots of good news to share!  We sincerely appreciate your patience as our team worked tirelessly to bring all of your favorite features back online!  

Read more to learn what you can expect now that we're done:

Continuing our efforts to restore full functionality of all features for all members, we will be performing scheduled maintenance on selected areas of the site.

This will, by necessity, make the site unavailable for a small percentage of members during the maintenance period today.

As a token of our gratitude for your continued loyalty and patience during our recent interruption, we've got some great rewards prepared!  Read more to get all the details!

Sorry, but all group features are currently unavailable. 

We want to verify that your posts, topics, rankings and other group data have been preserved as accurately as possible after the recent service disruption, so we're taking extra time to restore this service.

Thank you for your patience as we continue working to return full functionality to the site!  During the next few days, we'll be conducting ongoing maintenance, so some data might not be available during this time.

UPDATE: Maintenance has been completed.  All site features are available!

Starting around 11pm PDT (-8:00 GMT/UTC) tonight, Tagged and hi5 will be temporarily unavailable as we perform planned maintenance. During this period, users may be unable to access some or all site features.  After our upgrades are complete, we expect to immediately restore access for all users.

UPDATE (12:43pm PST): Good news everyone!  Message Center should be available to all users!  If you're still having issues accessing your messages, please contact our support team.  We appreciate your patience and hope you have a great time chatting!  

Messages will be temporarily unavailable as we perform planned maintenance tonight, starting at approximately 11pm Pacfic.  Thanks for your patience as work to build a better site for you!

Tagged is back online! We would like to take a moment and thank everyone for sticking with us during this prolonged site outage.  Because Users are #1 at Tagged, we're currently working on a plan to show our appreciation to all of you. More details to come. Stay tuned!

You’ve probably noticed some intermittent outages on Tagged this week and we want to share our deepest apologies. We always want our users to have the best possible experience on Tagged and we appreciate your understanding as we get things back up to 100 percent.

We have been hard at work implementing new technology to support our growing user base, and as a result of these updates we have experienced some unplanned site downtime.hi5, 

Tagged is currently experiencing site issues related to our hi5 data migration project.  If you repeatedly encounter errors, please use the provided links to follow this blog, our Facebook page or Twitter page for more details.

UPDATE: All site functionality was restored for all users around 9am PDT this morning.  Please contact us if you're having any further issues.  Thanks!

What should hi5 users expect during the planned site outage? 

During this period, hi5 may be entirely or partially unavailable as we perform extensive hardware and data migration on the infrastructure of hi5.com.  We plan to begin this process on Tuesday, Feb. 28th at 10pm Pacific (-8:00 GMT/UTC) and restore access to all hi5 users by midnight (12am) (UPDATE: Friday afternoon) on Friday, Mar. 2nd.  Thanks for your patience as we complete this transition! We hope to make all of hi5 available as quickly as possible! (Note: This change will not affect Tagged.com users.  It is for hi5.com users only.)  Please view our community topic for a list of links to all of the recent and upcoming plans for hi5 or continue reading for more details.

As you've probably already seen on the Poker game page, this game is no longer supported on the Tagged platform as of today, October 28th.  We know many of our users enjoyed this game and we're sad to see it go.

If you're looking for a new game to play, why not try Pets, Elections, or Cafe?  Or, if you're a little more patient, you could wait to see our brand new game, launching in the upcoming weeks.  Click below for a sneak peek. 



Great news, mobile users!  We just launched our new Windows Phone app!  We've also updated our Android and iPhone apps! 

Read on for more info on these updates...

We have the utmost concern for your safety and security at Tagged and we'd like to update you on a recent security issue that many concerned users brought to our attention. 

On Sunday, October 9th, many Tagged users were attacked by a string of fake 'iPad' spam messages, which started spreading rapidly across our site.  Our security team quickly identified and closed the vulnerability, and is now removing all of the offending messages from the site. 

It's impossible to know the extent of the security issue, but we believe that no user data has been compromised.