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3/1 - Tagged Site Issues

by Admin ‎03-01-2012 04:07 AM - edited ‎03-01-2012 01:22 PM

Tagged is currently experiencing site issues related to our hi5 data migration project.  Some users have reported the following known issues:

  • missing profile data when viewing a profile
  • errors with some Pets profiles/rankings
  • broken links that return users to Tagged's home page
  • problems with the Friend's Pets module

Our development team is working tirelessly tonight to resolve these and any other recent issues related to this project.  We thank you for your continued patience and support.

 

If you repeatedly encounter errors, please use the provided links to follow this blog, our Facebook page or Twitter page for more details.

 

UPDATE: All site functionality was restored for all users around 9am PDT this morning.  Please contact us if you're having any further issues.  Thanks!

Comments
by miamackay on ‎03-01-2012 06:32 AM

mine has no0 problems but i can not view my page at all but my mates aere workin. 

by bob10512 on ‎03-01-2012 06:37 AM

mine is not working at all except here

 

by One-Hit Wonder RodneyBone on ‎03-01-2012 06:48 AM

cant get in at all. starting to get annoying

 

by Qwe-12345 on ‎03-01-2012 07:50 AM
I try to log in but icant can u check pls
by HannunBello on ‎03-01-2012 08:05 AM

plz help me

by HannunBello on ‎03-01-2012 08:05 AM

in tagged

 my email

z_jor2012@yahoo.com

by ballyduffw13 on ‎03-01-2012 08:09 AM

My girlfriend and I share a computer.  I can get into tagged and she can't.  Why is that?

 

Dan

by theTatKat on ‎03-01-2012 08:13 AM

I noticed that when i click on some pets, it takes me back to my pets home page instead of theirs. my owner bought a pet and says his pet did not appear on his pet list. we also noticed that her profile page isnt appearing properly and we cant view her pets page, nor is she able to log on tagged.

by taggednancy on ‎03-01-2012 08:22 AM

I can't log in either, on one account, but I can on my other one.  Ughhh!!

by hotrose64 on ‎03-01-2012 09:23 AM

I enjoy the site and love journaling; The only recent issue is not being able to add color or size to the text. as I had done before.

by Admin on ‎03-01-2012 01:26 PM

UPDATE: All site functionality was restored for all users around 9am PDT this morning.  Please contact us if you're having any further issues.  Thanks!

 

We had a database failure that prevented approximately 25% of users from logging in to Tagged.  Due to this inaccessible information, other users also saw missing data or incorrect numbers when viewing anything that contained data from the affected users (e.g. profile pages, pets stats, etc.)  All data has been restored successfully and you should not see any of the issues listed in the original post above.  Sorry for the inconvenience!

by urvalentine on ‎03-01-2012 06:03 PM

i cant send or receive messages in tagged for the past one week

by snenoklica7 on ‎03-02-2012 03:47 AM

I have same problem, I can't receive messages and see statuses of friends, its been like that now for more than 3 weeks. Fix that please.

by Dewey Decimal Jeff_Zepp on ‎03-02-2012 10:56 AM

Looks like a massive problem with the tagged.com domain starting around 10:52 AM PST today. help.tagged.com and about.tagged.com subdomains are still up and serving.

by mm614 on ‎03-02-2012 11:04 AM

Yep...Cafe went down as my food just finished cooking !!!gotta whine about it somewheres...lol... still PO's me..

by Dewey Decimal Jeff_Zepp on ‎03-02-2012 11:09 AM

Just got the following message at http://www.tagged.com:

 

oops!

We will be doing site maintenance tonight from 10:45pm to 5:00 a.m. Pacific Standard Time. During this time, you will not be able to access your account. We apologize for the inconvenience. - See you Soon!

 

Since it is currently 11:08 AM PST, one can only conclude that the current outage is not planned...

by maccamc on ‎03-02-2012 11:12 AM

Bye tagged,,,, one outage,,, yes I get that, two,,, well if it 'was' planned I'll let you off, but after all day being fine for it to now be out again for the third time,,, nah,, bored now,,,, only stayed to play Mafia and it's not as good as the Mafia you used to have anyway

by B1LLY on ‎03-02-2012 11:26 AM

Looks like its Tagged as normal (site down) 

by JustJulie on ‎03-02-2012 11:26 AM

Mine is not working

are you doing maintenance ?? Getting msg that you are

let me know thanks

by diabdiab34 on ‎03-02-2012 11:30 AM

hi can i talk to you by mail

by B1LLY on ‎03-02-2012 11:30 AM

well its  19:29 in the UK   I think thats about 11:30am PST  so the update message  is .......................

by Dewey Decimal Jeff_Zepp on ‎03-02-2012 11:38 AM

Since they are able to get some HTML up on their main domain it is probably an issue with their database server farm(s).

by Dewey Decimal Jeff_Zepp on ‎03-02-2012 11:41 AM

Scratch that - even the HTML "site down" is now gone. You know, if they didn't have so many time-sensitive games it wouldn't be as much of an issue. But cafe and farm in particular have bad things that can happen if you don't return and perform some kind of action. Elections of course is time sensitive in that you lose funds if you are running shorter jobs, and could lose projects without collaborators to join before they expire.

by B1LLY on ‎03-02-2012 11:56 AM

Good job Tagged is not in to making money then  :-)

by mistressamanda on ‎03-02-2012 12:18 PM

ok so tell me how long will this site be down for now? when i first joing there was no problems and ever sence tagged mayed all theses changhs thats when these problems started its starting too be a pain in the ass

by B_liverpool on ‎03-02-2012 01:05 PM
Mine is not working at all.. Can't view friends, messages nothing....very upsetting
by vamps13 on ‎03-02-2012 01:09 PM

Do we meed to migrate to Hi5

 

and is this anything to do with http://www.myhififriends.com

 

If it is than the infrastructure of that site stinks

by kareenaeddy on ‎03-02-2012 01:10 PM

this happen yesterday and hapening now

by Cowboy5633 on ‎03-02-2012 01:54 PM

It is 5 pm on 3/2....I can not get on tagged!....What's up with that?

by lexi_092 on ‎03-02-2012 02:41 PM

may i just say you are sh*t when will i be able to get on here again?!?

by Fluckin on ‎03-02-2012 02:49 PM

Im unable to get on...any suggestions ???

by One-Hit Wonder Trev992 on ‎03-02-2012 02:52 PM

I have no access yet its suppose to be restored

by rick1004 on ‎03-02-2012 02:59 PM

I have no access to my pages

by rick1004 on ‎03-02-2012 03:01 PM

It's 5:00 CST no access ---------------- when will the ite be stable

by illona on ‎03-02-2012 03:02 PM

nope mine isn't working either:smileysad:

by AmeeraF ‎03-02-2012 03:04 PM - edited ‎03-02-2012 03:06 PM

Here the message I have since this morning  :womanmad: :

 

Site Issues

We are experiencing temporary site issues on Tagged and our team is currently working to restore all site operations as quickly as possible. However, portions of Tagged may remain unavailable for longer periods. We appreciate your continued patience and apologize for the inconvenience as we resolve this issue.

See Tagged updates on Our Community, Twitter, or Facebook.


© 2003 - 2012 Tagged Inc. 110 Pacific Ave Mail Box #117. San Francisco, CA 94111

 

When can we expect news from Tagged about those issues so we can know when it will work i cannot do the contact us get same message, cannot log on same message only place i am able to be is here and the help community pretty irritating since going on for hours, can you please at least update your users this will be the minimum you guys can do last updates is more than 24h would be verry nice to give us the recent news and ET for the site to come on again  :womanmad:

 


by SafeHavenPets on ‎03-02-2012 03:21 PM

Great for those of us who "work" for a living and have limited time. Tagged is getting worse and worse, especially in groups, and now, of late, simply being offline.  Not good for us that spend real money that we make working to relax on Tagged.

by Admin ‎03-02-2012 03:32 PM - edited ‎03-02-2012 03:42 PM

Hi everyone, we just posted an update about our recent site outages.

 

We're still trying to get a timeline for recovery, but please post any comments you have on that article.  Thank you!