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Trainee
Alipongg
Posts: 5
Registered: ‎06-02-2013
Accepted Solution

Why my account get close?

When i win some cash on cashrun. why did you close my account ? I have bought so  many golds before. Sounds like you close account when you win so people keep buying gold? 

tess_harley
Posts: 4,880
Topics: 87
Kudos: 5,262
Ideas: 32
Registered: ‎10-04-2011

Re: Why my account get close?

Hi Alipongg,

 

If your account was deleted by tagged then you could have violated the T&C's of tagged.

 

If you accidently deleted your account there is a new feature that you can only use twice.  Please follow the steps below.

 

Reactivate account - 

 

login in normally with email address and password

 

Reactivate Your Account?

 

Enter your email address below. We will reactivate your account and send you an email with a link to pick a new password.


Note: This feature can only be used twice.

 

Then submit your email address and check your emails,

You should receive it right away

 

click on Change Password, enter a Password and its done your accounts open again.

 

 

Tess

 

 

Trainee
Alipongg
Posts: 5
Registered: ‎06-02-2013

Re: Why my account get close?

lol what is their in violation . i was just playing games on cash run. If that is violation then you can close. its silly you close accounts when people spams you ? 

tess_harley
Posts: 4,880
Topics: 87
Kudos: 5,262
Ideas: 32
Registered: ‎10-04-2011

Re: Why my account get close?

Hi Alipongg,

 

I do not know why tagged closed your account.

 

You can submit a ticket to tagged and use the email address that is associated with your account to www.tagged.com/contact.html

 

Maybe there was a mistake, submit the ticket and find out.

 

Tess