Matt_S

Contact form submission bug

by Admin on 10-18-2011 03:39 PM - last edited on 10-21-2011 11:29 AM

Some users have reported problems when attempting to submit a support ticket to Tagged- here's a quick update: 

 

Our last community release introduced a bug that may have temporarily interrupted access to contact form over the last 2-3 days.  If you attempted to contact us recently and were unable to complete the ticket form, we're sorry you couldn't get in touch with us.

 

We've resolved this issue today and the contact form should work for all users once again.  If you can't find the answer to your question anywhere in our community, don't hesitate to contact us with your Tagged questions and we'll be glad to help you out!

 

Thanks for bringing this issue to our attention, as well as your patience while we sorted it out!  We're dedicated to providing our users with the greatest level of support! :smileyvery-happy:

Comments
by Paul-G on 10-18-2011 07:43 PM

When logging in Tagged it freezes everything and won't log in...Also freezing my computer when signing out. To log in, i use the emails from my email address that received any Tagged happenings in my profile. It wasn't doing this last week....any fixes?

by manmounti on 10-19-2011 09:32 AM

Dear sir,

 

i can't browse into my friends profile and wall i can only see the pictures and information but nothing on the wall why?? and what should i do to fix it ..you know it is not fun when you don't see what your friends has new on their wall..let me know what to do as soon as possible.. Thank you in advance.

by lana123 on 10-21-2011 12:01 AM

i have problem in my pets game again it doesnt work normaly . i had this problem before and noww again 

is it the pets 3.0 again ? we dont need pets 3.0 

please tagged fix my account and pets game again

 

by nana29 on 10-21-2011 02:47 AM

We have hackers on tagged and my account has been hacked into yesterday right along with my email. My information has been changed, all my information including my email  there is no way for me to get back into either account.They took over my page and took over my pet game and i know who's doing the hacking.

 

I know for sure im not the only one who has this problem. i people as told they have the same iusse, profile and email being hacked into i told them to just write tagged as i did. So now i'm left with no account. I had to create a new page just to get my iusse out there so that i can get the help i need from tagged. please responed and help me get my account back.

by Capricorn57 on 10-26-2011 09:24 AM

Can not set ghost pets free

by Autumn on 10-26-2011 12:25 PM - last edited on 10-26-2011 12:26 PM

I HAVE TRYED TWICE TODAY TO CON TACT AND IT IS  NOT GOING THROUGH.

i have a ghost pet that i cannot set free .

no way to connect with you contact is n ot working tryed twice!!!!

 

by BIPOLAR on 10-28-2011 07:12 AM

Good morning.
I need help and not to go.
I have one (ONE) has you tagged in Maria Eugenia Telleschea Obregon ... associated with the email address: apartamentosdisponibles@hotmail.com
For more than a week, I can not open my messages, I can not see anything that sent me, I can not publish anything.
I wonder what happens.
For months ... I closed an account ... Now this happens ... That's what happens with the label?
Number of publications I see quite explicit about sex ... occasionally, I have also come to my profile ... and these accounts are still open ... for mine close?
I hope someone takes the time to respond again and again I open my account or resource to interrupt my post.

Previously I made a claim and I was assigned the number tiket: Ticket # 16083-21158. but the situation remains the same or worse ...
Thanks for your time.
Maria Eugenia Telleschea Obregon.


by BIPOLAR on 10-28-2011 07:18 AM

This is a disaster.
More than a week without being able to move my account.
COLLABORATE WITH YOU PEOPLE ARE FORCED TO SEE MORE OPEN ACCOUNTS.
Then I found one person with 3 and 4 ACCOUNTS:
EVEN WORSE AND PHOTOGRAPHS ARE OUR DATA stolen and used by fraudsters.
OUR EMAILS intervene.
Algo ABOUT THIS PLACE?
MY CLAIM TIKET several days ago: Ticket #: 16083-21158
ONE WEEK LATER, THIS IS WORSE.
MARIA EUGENIA TELLESCHEA.


by AnneA1952 on 11-21-2011 02:00 AM

Having problems can't get into my groups the normal way any fixes for that please

by Jeff_Zepp on 11-21-2011 10:59 AM

I can not create a new ticket. My old tickets have been dismissed or closed without resolving my problem. How can I get someone's attention to fix a bug? In my tickets, they say they are aware of the problem, but then they go and either close or dismiss the tickets without fixing the problem.

 

Thanks,

 

Jeff Zepp

by sleepyvalley8 on 12-07-2011 08:48 AM

having trouble with my comments and tags cant scroll down to read them, and unable to change my skins,please help.

 

 

thanks roy,

by tams on 12-07-2011 08:52 AM

I just tried to use the "contact us" and it would not open. It is NOT fixed!
Some people on here are not able to send friend requests, I am one of them!!

by 246791 on 12-15-2011 09:46 AM

ทำยังไงถึงจะกลับไปใช้บัญชีเก่าได้

by maserati2010 on 12-16-2011 05:11 AM

can not open pets inanther page

when i click on pets

it returns to my page

can some body helps me with this

by damacorretora on 12-22-2011 01:39 PM

I FORGOT MY PASSWORD TO CANCEL ACCOUT,

by michel52130 on 01-08-2012 04:23 AM

pd ça recommence plus de bonus

by FKTHICKNESS on 01-08-2012 10:07 AM

I HAVE BEEN HAVING A PROBLEM TODAY TRYING TO SUBMIT A TICKET. I GOT A MSG ON HERE FROM TAGGED. I DON'T KNOW IF ITS SPAM OR FROM THE REAL TAGGED PEOPLE. WANTING ME TO SEND A TEXT FROM MY CELL BECAUSE IT SAID MY PROJECTS HAD BEEN HACKED AND THEY REQUESTED ME TO CHANGE MY PASSWORDS. I JUST WANT TO KNOW SHOULD I DO IT OR IS IT SPAM?

by ladybamarenegad on 01-11-2012 10:05 AM

My tagged pages are not loading.  Help

by theforce1 on 01-31-2012 05:36 AM

jonathan,   i have a problem,trying to submit a ticket, my acct was hacked,i got a msg. from tags ,it would like me to send a text from my phone ,want to know if that is really tagged.

by mohd_azrai on 02-09-2012 08:22 AM - last edited on 02-09-2012 08:25 AM

i cant submit a ticket.i dont know why..

ticket i wanted to address is:

 

im suspecting that my account has some issues. people cannot see what i post in their status and they cant even see my status. plus, they cannot notice there is a message from me (recently happens until now). i have tried to send message to a friend in tagged which is my friend in real life too but he couldnt see my message or any status i've made. in other words, my account is more likely not exist in this website.

 

 

can u guys pls kindly check for me? thanks in advance.

my account name is Mohd A  

my email is moazrai@yahoo.com

by One-Hit Wonder poekie on 02-24-2012 03:18 AM
Hi Tagget   i have
problems whit my gold !
I have write match time,s
but i ghot no mail back !!
soo i try again !!
i,am glad i cane play the petgame again ...thank you verry match !
but now my gold are missing  !!! all my gold are away
verry strangs i don,t now whate are happens
 
this whase whate i have on gold ! i have buy that gold Sunday !
Datum              ID                                              Beschrijving Bedrag                             Balans
02/19/2012  34034016 Betaling omgezet €-9.26 EUR voor -15000 Goud -15000 0
i cane see it standing in my gold but whene i want just my gold
Tagget say i have no gold !!!
pleace i hope Tagged cane fix this too !!
by mollie1 on 02-24-2012 04:23 AM
Hi Tagget  i have the same probleme
Wed, 22 Feb 2012 02:11:35 -0800
i have buy gold
but now i cane not playing pets more
not nice fore my Owner in that game  
and i cane also not yust my gold !!!
thise messages i have from Tagged 
Your Gold balance has been temporarily suspended while we process a chargeback from your payment account. For security reasonsyou will be unable to purchase Goldspend Goldor buy Pets until the hold on your Gold balance is removed. Please resolve any outstanding issues with your payment providerthen contact billingsupport@tagged.com to remove this suspension.
but whene i write too this mail adres  i hear nothing back !
its not fun more to play this game on this way !

pleace fix this probleme Tagged !!!
by mollie1 on 02-29-2012 04:47 AM

Thank you Tagged fore fix my Acount 

i cane play Pets now

and i have my gold back .i,am verry happy now :smileylol:

now i hope you cane fix my Acount Boefke too !!!

 

kind regarts Dolphine 

by One-Hit Wonder poekie on 03-05-2012 06:35 AM

Hi Tagged

Tuesday, February 21, 2012 12:50 PM i have send this messages 
Hi Tagget   i have
problems whit my gold !
i,am glad i cane play the petgame again ...thank you verry match !
but now my gold are missing  !!! all my gold are away
verry strangs i don,t now whate are happens
 
this whase whate i have on gold ! i have buy that gold Sunday !
Datum              ID                                              Beschrijving Bedrag                             Balans
02/19/2012  34034016 Betaling omgezet €-9.26 EUR voor -15000 Goud -15000 0
i cane see it standing in my gold but whene i want just my gold
Tagget say i have no gold !!!
pleace i hope Tagged cane fix this too !!
 
white kind regarts M.Pleumeekers  
this messages i ghot back 
 
Hi Mientje,
Your account is no longer under a suspension.
Please contact us again if you require any further assistance.
but sorry my Acount are not fix !!!!
soo Saturday, February 25, 2012 1:50 AM
i whase send this messages back 
Hi Tagged thanks that you have try too fix my problem !
but 19 februari on Sunday i have buy gold white Paypal !
Datum   ID Beschrijving Bedrag Balans
02/19/2012 34034016 Betaling omgezet €-9.26 EUR voor -15,000 Goud -15,000 0
02/19/2012 34033961 Kocht 10,000 Goud voor €10 EUR door paypal en ontving 5,000 Bonus Goud voor Limited Time Promotie15,000 15,000
i cane see this  but i cane yust my gold  i think the probleme are my balance standing on 0
but i have not yust that gold !!!!
i have more peaple have the same problem its a strangs bug i think
i have the same probleme also on a other acount of me !
i realy hope Tagged cane fix this probleme !
 
kind regarts Mientje Pleumeekers
and now i hear nothing more back
soo i lost now match cash on gold !!!
thats not fair  sorry i must say i,am now verry mad !!!
the members on my Group are All afraid too buy gold now 
i realy hope this probleme are soon fix  !!!
by deepurple923 on 03-19-2012 11:01 PM

Dear Tagged Team

 

i have problem in my tagged profile..i keep sending my email to forget password and i don't get a respons

then i tried the go to my spam mail and it works for a while now i can't log in again even i  the spam mail

how i direct contact the tagged.com

by erzsi on 04-08-2012 03:36 AM

I registered today. only half-filled game for pets
I can not start
why?

by solaimanmohamad Thursday

ادخل الى موقع الناس ثم البد المطلوب ثم الاعمار ثم التصفحثم عرض النلس الموجودين اضغط الزر السار لا يعطي لمحة الناس

by shahneelakhan Monday

You have canceeled my tagged account, Tell me why you have done this? what pictures violation I have done,plz show me,thanks.